Seeker - Vacancy - Detail Overview (2023)

About

Overview

Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:

For USEFM - FP is 6. Actual FP salary determined by Washington D.C.

Open to: All Interested Applicants / All Sources.

Security Clearance Required:

Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:

Indefinite subject to successful completion of probationary period

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:

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• Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (90 days) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:

No

Relocation Expenses Reimbursed:

No

Travel Required:

Occasional Travel

The job is responsible for education outreach projects and activities that require two to six hours of overtime per pay period and two to three overnight or longer trips per quarter. Incumbent is expected to set up, execute, and break down events outside normal business hours. Incumbent must travel to remote locations where travel is subject to frequent delays and cancellations.

Duties

The Education Outreach Coordinator works under the direct supervision of the Emerging Voices (EV) Specialist or Public Affairs Officer (PAO) designee and has no supervisory responsibilities. Coordinates Consulate General Ho Chi Minh City’s Public Diplomacy (PD) education engagement with Emerging Voices (EV) audiences, reaching youth, minorities, and those who influence them through targeted outreach to secondary schools and promotion of academicstudy in the United States through EducationUSA advising programs.

Qualifications and Evaluations

Requirements:

EXPERIENCE:

A minimum of three years of progressively responsible experience in a multinational educational or cultural work environment is required, with education, communication, marketing, and public outreach duties as significant parts of the job.

JOB KNOWLEDGE:

A thorough understanding of the attitudes and preferences of the Emerging Voice (EV) audience sector in Vietnam, including regional, ethnic, social, cultural, linguistic, and other factors and institutions that shape attitudes, is required. Detailed knowledge of Vietnamese secondary and tertiary academic institutions, standards of instruction and curriculum relating to the United States, and general standards and practice for education systems and NGOs is required. Detailed knowledge of the Vietnamese higher education system, its structure and sources of funding, and its relations and existing bilateral linkages with partner institutions in the United States is required.

Knowledge of typical customer service standards and marketing tools designed to engage specific audience segments, particularly the EV sector, in Vietnam is required. Knowledge of latest trends in audience engagement in related public service institutions such as think tanks, museums, academic institutions, professional training institutes, as relevant for the EV sector, is required. Must have an understanding of communication trends in the region and internationally as they affect the Vietnamese information landscape and must be familiar with digital practices and procedures used by or influential with Vietnam’s education and broader EV sector.

Education Requirements:

EDUCATION: University degree in education, American Studies, international relations, communications, marketing, or local equivalent is required.

[please upload degree and/or transcript as verification of educational requirement]

Evaluations:

This may be tested.

LANGUAGE:

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Fluent Speaking/Reading/Writing of English is required.

Fluent Speaking/Reading/Writing of Vietnamese is required.

Please clarify level of your English and Vietnamese language skill on your application.

SKILLS AND ABILITIES:Must have:

Analytic skills: Must have strong analytic skills and the ability to conceptualize how best to use the PD tools to move Vietnamese attitudes in positive ways. Must be able to advise senior leaders of opportunities to promote Mission education outreach objectives; identify, analyze, predict, and assess EV audience attitudes; evaluate the impact of activities and projects; and modify approaches for best outcomes. Must be able to perceive the emergence of new influencers and adjust operations and program accordingly.

Communication/Interpersonal skills: Must have excellent customer relations, interpersonal, and cross-cultural communication skills, and be able to identify and engage key figures critical to shaping Vietnamese educational priorities and practices. Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports, and contributing materials for publication in both English and Vietnamese. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, and linguistic cultures. Must be able to brief U.S. officers and visitors on a variety of issues and interpret informally between English and Vietnamese for public programs.

Management skills: Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present projects such as workshops, seminars, digital and in-person conferences, panel discussions, lectures, and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment.

Technical skills: Good keyboarding and data entry skills, and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, databases, and reporting tools is required. Must be able to use social media and mobile platforms, MOOCs, podcast creation, and basic photo and video tools. Must have good numerical skills to develop and manage project and grant budgets; must be able to develop descriptive statistical analysis of target audience segments and impact of education activities and initiatives.

Availability: Must be available to travel within Vietnam to support education outreach projects and activities.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:

Agency Benefits:

Locally Employed Staff working at the U.S. Mission in Vietnam will receive the following allowances and benefits in addition to the annual basic salary listed above.

1. Allowances:

- Unique Conditions of Work Allowance: 7% of Annual basic salary (subject to review every two years).

- Miscellaneous Benefits Allowance: US$1,000 per annum for FSN-09 and below, and US$3,000 per annum for FSN-10 and above.

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2. Benefits

- Tet Bonus - one-month basic salary

- Merit Based Compensation - annual salary increase based on performance

- Annual leave - 120 hours per year and the annual leave hours will increase every five years of creditable service according to local labor law

- Sick leave according to local labor law

- Family leave - up to 5 days and other special leave as stipulated in the local labor law

- American and Vietnamese holidays up to 21 days per year

- Contribution to mandatory insurances according to Vietnam's Government law and regulation including social insurance, health insurance and unemployment insurance

- Supplemental Health Insurance that the U.S. Mission covers 90% of the premium for employees and each eligible family member

- Mission cash award for outstanding performance

- Training opportunities abroad, in-country, on-the-job and online sources for professional career development.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference inthe order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so mayresult in a determination that the applicant is not eligible for a hiring preference of the appropriate military branch of the service and contain(1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentationmust be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency orbureau. For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.) and for additional employment considerations, please visit thefollowing link: https://careers.state.gov/downloads/files/definitions-for-va

HIRING PREFERENCE ORDER:

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(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2) AEFM / USEFM

(3) FS on LWOP and CS with reemployment rights **

* IMPORTANT:Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust / Background Investigation clearance.

To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site.

Required Documents:

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants:

• Residency and/or Work Permit


• Degree (not transcript)


• Language Scores (if available)


• Certificate or License

Eligible Family Member Applicants:

• Copy of Sponsor's Orders/Assignment Notification (or equivalent)


• Passport copy


• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)


• SF-50 (if applicable)


• A bachelor’s degree (or equivalent)Any additional documentation that supports or addresses the requirements listed above

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Consulate General in Ho Chi Minh City.

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